The perfect balance of expert architectural guidance and internal control.

While you maintain full autonomy over your environment, we ensure you start on solid ground. Every Self-Managed plan includes:

• Architecture Advisory: Expert consulting to tailor your Dedicated Science Platform (DSP) orchestration layer specifically for your HPC environment.

• Foundation Setup: We handle the initial onboarding and basic offboarding protocols.

• Customer Responsibility: To maintain agility and lower costs, users are responsible for the enablement of APIs, maintaining compliance standards, and managing the specialized features (Data/AI services) listed in higher tiers.

Note: Fixed fees cover the platform and advisory; cloud consumption is billed separately based on your actual usage.

Assisted Operations

Focus on your science, we’ll handle the governance.

The Light plan is our most popular tier for growing research teams. It bridges the gap between technical autonomy and operational ease by providing a dedicated support structure that manages the "boring" parts of research administration for you.

What’s Included in Light?

Everything in the Self-Managed tier, plus:

• Dedicated SciTRE Custodian: A named expert who acts as the primary guardian of your environment. They manage the day-to-day administrative health of your workspace, ensuring your configuration remains optimized.

• Customer Success Manager (CSM): Your strategic partner for long-term growth. Your CSM ensures you are getting the full value of the platform, helps with roadmap planning, and coordinates internal feedback to our product team.

• Proactive Governance: Unlike the Self-Managed tier where you enable your own compliance and APIs, the Light tier includes assistance in maintaining your "Audit Ready" status and managing external identity permissions.
  BenefitHow it helps your teamReduced OverheadYour researchers spend zero time on platform administration or user offboarding.Named SupportYou don't talk to a generic helpdesk; you talk to your Custodian who knows your specific HPC setup.Strategic GuidanceYour CSM provides regular check-ins to ensure your team is utilizing the latest platform features and scaling efficiently.Compliance GuardrailsWe help manage the "secure browser" protocols and data access logs, keeping you ready for any external audit.

The High-Performance Powerhouse

Unlock the full potential of AI and Large-Scale Computing.

The Standard plan is engineered for research teams that require high-velocity results. It moves beyond administrative support into the realm of active infrastructure optimization, providing the tools and horsepower needed for modern data science.

What Makes Standard Different?

Everything in the Light tier, plus:

• 24/7 Global Support: Research doesn't follow a 9-to-5 schedule. Get round-the-clock access to our technical team to ensure zero downtime for critical experiments.

• HPC Cluster Access: Full integration and management of High-Performance Compute clusters, allowing you to run massive parallel workloads without the configuration headache.

• The "GPU Hunter": Exclusive access to our spot-price GPU acquisition tool. We automatically find and secure the most cost-effective GPU resources across providers, significantly reducing your AI training costs.

• Native AI & Dataset Integration: Streamlined access to AI services and external datasets directly within your secure environment. No more manual API plumbing.

The Complex tier is your "White Glove" flagship service. It’s designed for institutional-scale research, where data volumes are massive, the code is custom, and the computational needs are unpredictable. In this tier, your team isn't just providing a platform; you are acting as an extended technical arm of their research lab.

Here is the draft for the Complex offering.

SciTRE Complex: The Enterprise Research Concierge

For massive datasets, custom code, and zero-barrier scaling.

The Complex plan is our most comprehensive partnership. It is built for organizations running large-scale, multidisciplinary projects that push the absolute boundaries of data science. When your research moves beyond standard tools and requires custom engineering and extreme compute elasticity, the Complex tier is the solution.

Elite Capabilities for High-Stakes Research

Everything in the Standard tier, plus:

• Code Debugging Support: You don’t have to solve technical roadblocks alone. Our engineers provide direct support for debugging research code, optimizing scripts for the HPC environment, and ensuring your custom algorithms run efficiently.

• Burst GPU Readiness: For when you need 10x your usual power now. We provide immediate, high-priority access to massive GPU clusters for short-term "burst" needs, perfect for final model training or urgent simulations.

• Large Dataset Architecture: Specialized support for handling, storing, and processing multi-terabyte or petabyte-scale datasets. We optimize the storage layer so your data moves as fast as your compute.

• Extended AI Services: Custom integration of proprietary or niche AI models and advanced API orchestration tailored to your specific research domain.